Let’s get you unstuck.

We can help with account access, saved Trip Plans, billing, and technical problems. Trip Planner is independently built and operated by Karel Busta.

Contact us

Email hello@karelbusta.dev. Tell us what you were trying to do, what happened, and any error message you saw.

We aim to respond within three business days. This is a support target, not a guaranteed service level.

What we can help with

  • Signing in or accessing your account.
  • Creating, updating, exporting, or deleting Trip Plans.
  • Incorrect or missing saved information.
  • Billing, subscriptions, and payments.
  • Using Trip Planner in Codex or another standards-conforming MCP client.
  • Reporting technical or security problems.

Connect another agent

Follow the connection guide to add the production MCP server and optional portable Agent Skills.

Your agent must support remote Streamable HTTP MCP, OAuth discovery, and Client ID Metadata Documents (CIMD). Dynamic Client Registration (DCR) by itself is not supported. Codex is release-tested; other standards-conforming clients receive best-effort support.

Portable Agent Skills are optional guidance only. They do not connect MCP, grant access, or add authority. Widgets, menu names, and other presentation details depend on the client.

Before contacting us

Try disconnecting and reconnecting Trip Planner, then repeat the action once. If the problem continues, include the approximate time, your device and app, and the exact error message.

Screenshots are welcome when they do not contain sensitive information. Do not send complete conversation transcripts unless we specifically request a limited, relevant excerpt.

Protect your information

  • Do not send passwords, authentication codes, API keys, or access tokens.
  • Do not send card or bank details.
  • Do not send passport or identity-document information.
  • Do not send tickets, boarding passes, or booking documents.
  • Trip Planner support will never ask for your password or full payment-card number.

Travel assistance

Trip Planner organizes travel information but does not book, change, or cancel travel.

For urgent booking changes, cancellations, delays, emergencies, or help while travelling, contact the relevant provider, insurer, or local emergency service directly.

Privacy and account deletion

For privacy questions or data requests, email hello@karelbusta.dev. You can export your information or permanently delete your account from the account page. Export anything you want to keep before deletion.

Read our Privacy Policy and Terms of Service.